Singapore Cable Car

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a. Overall appeal of attraction
Overall, the Singapore Cable Car have put in a commendable effort in representing Singapore as a tourist destination. At a reasonable rate, it gives visitors a privilege to view the city at a 360-degree angle without having to travel from location to location. Although the ride is 300 metres above sea level, the whole 10 minutes ride allows visitors to seat back, relax and enjoy before embarking on their next adventure. The Singapore Cable Car also serves as an exclusive transport for those who wants to travel from Mount Faber to Sentosa, without having to worry about the traffic!

b. Well-presented areas/services and features
One of the areas that stood out during our visit was the helpful staff from One Faber Group. Without any hesitation, they were willing to help those lwho seemed ost in directions.
Upon reaching  Mount Faber Station, we were lost as the directions provided were not user-friendly. With no map or clear signages, we  walked around to find our way to the cable car station. However, a staff immediately came up to us as he could tell from our faces that we were struggling to find our way. He asked where we were heading to and provided us the directions soon after. The kind initiative instantly gave us the impression that the One Faber Group have trained their staff to be quick on their feet to assist visitors in need. The good customer service was evident from  the moment we stepped foot into the cable car till the end of our trip – Their staff welcomed us with a smile and a warm embrace and I felt that this is particularly important especially for those who have a fear of heights.

c. How engaging have the attractions been, in relation to the visitors around you?
The Singapore Cable Car is the most laid back and relaxed attraction among the other two. Just like other visitors, we were engaged in snapping beautiful pictures of the views, with the sunset as our main focus. It was evident that other visitors too, were enjoying taking in the serenity of the sunset views. The snippets of conversations with some saying that, “Singapore is a beautiful country to live in” and “There are many interesting attractions” can be heard as well. Just like all the other visitors, we were in awe of the breath-taking views, efficiency of the service staff and operations and cleanliness of the cable cars which left us with a good impression of the tourism industry as a whole.

d. Excitements and Disappointments
Excitements:
· Feeling of adrenaline rush from the excitement of visiting and riding the Singapore Cable Car for the first time.
· Sunset was at optimum view and it was the first time for some of us watching the sunset 300 metres above sea level.
Disappointments:
· There were limited signages and directions available when making our way to the cable car. Hence, it affected our first impression of the attraction.
· Duration of the cable car journey from Mount Faber Line to Sentosa Line was short. Time spent to and fro was only 5-10 minutes. 

Location: 1 Harbourfront Avenue, Keppel Bay Tower, Singapore 098632

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